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Frequently
Asked
Questions

  • WHERE ARE YOUR FACILITIES LOCATED?
    We have 2 facilities located in Grand Island, NY. Our main office is at 2761 Bedell Rd, Grand Island, NY 14072 Our other location is 2612 Bedell Rd, Grand Island, NY 14072
  • WHAT ARE THE OFFICE HOURS?
    Mon - Fri: 8:00am – 4:00pm Sat - Sun: Closed
  • WHEN ARE RENTAL PAYMENTS DUE?
    The rental due date is the first day of the month. A late fee is enforced if payments are not received by the 5th day of the month. The easiest way to get your payment to us quickly is through your online account.
  • HOW DO I PAY MY STORAGE BILL?
    You can pay your monthly bill online using a debit or credit card in our payment portal. Click the "Pay Rent" tab on our website.
  • WHEN CAN I ACCESS MY BELONGINGS?
    You can access your belongings 24/7 at either of our locations
  • IS INSURANCE REQUIRED?
    Yes, you are required to have tenant insurance to protect your items. You can use your own insurance or our properties provided insurance when booking a unit.
  • AM I REQUIRED TO STORE LONG-TERM?
    Tenants are never required to store long-term. We offer flexible month-to-month leases.
  • WHAT SECURITY FEATURES DO YOU OFFER?
    We offer 24/7 security surveillance cameras. Our 2612 Bedell Rd location offers a gated facility
  • DO I NEED TO PROVIDE MY OWN LOCK?
    Yes, you will need to provide your own lock for your unit.
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